WHEN THE DEAL IS TOO GOOD,THINK TWICE!

The devil appears in many ways. The ghosts of 2013 haunts me. It lingers on me like the pungent of death. My fate hangs on the balance, my life alongside it.

I am a lone ranger in my journey in life. I have made some good decisions and bad ones on equal measure with one quest in mind, to propel my ego. The deal was good. I took it. Selling every bit of me. Now the devil is after me. He says he is going to get me and I am ready for him. I am many things but a fool is not one of them. "I need redemption" I scream "My daughter, if you want redemption go to church" His crooked laugh screams back to my ears. I put both my hands on my ears and I begin to run. Running to nowhere. I try to shake myself out of this reverie. It is not a dream. It is reality. I wake up and seat on the edge of my bed sweating profusely. See I know the rules of the game. Or I thought I knew the rules. The devil is cunning. He approaches when you are thirsty. Offers you a cold drink in the middle of the desert. Your soul is weak Your mind is troubled. You reach for the drink because of the desire to quench your thirst. This drink never quenches. Instead it feeds on your thirst and makes you want more. This is one of the ways we fall.

I have learnt a moral lesson from the devil. When he wants to dance with, you better say never never because a dance with him may last you forever! Vital.

I am ready for 2014 and its share of baggage, disappointments, tears, joy, successes, et all. I will face my ghosts head on and exorcise each of them. The ghosts of the past year will define this year and make it better. Though still young, it is fruitful and promising. I AM READY FOR YOU!!

The African Story Challenge Finalist: ME

The dazzling light dimly lit across the room. I could not believe I was here. I could count my heart beats as one of the mentors of the story challenge camp cut across the room towards me with my certificate in hand. This was a first for me and a sign of great things to come. I closed my eyes tightly.

Fast rewind.
As a reformed internet junkie, I am surfing the net when I come across an advert calling for great interesting stories of agriculture from Africa. Momentarily I am carried away by the idea but quickly dismiss it all together on baseless grounds. I whisper my idea to my daughter. She likes it. I am not sure.
"They will not even read it" I tell her.
"Come on mum! You got to try and when it does not work out, at least you did"

Wait a minute. Is this kid only fourteen? Sometimes its hard to believe it. Most of the time she is my voice of reason. And so reluctantly I applied for the Agriculture cycle of the Agriculture story challenge.

One week, two, three, no feedback and so I forgot about it. Just like many more applications. Many believe August in Kenya is jinxed, I started to wonder if the jinx season turned to July. I find an email from African story challenge. "What is this?" I wonder.
So I click the email.

Dear Mildred,
Congratulations..........

I was elated beyond words. Nothing could define the feeling. I began sweating and freezing at the same time.

Being one of the story challenge finalist, was a first big step in my journalism career. A big step for Kibera and the youth of Kibera " Ghetto Wasanii" where I train journalism.

Many days to follow, sleep evaded my stingy eyes. Story camp was all I had in mind. Sometimes I would imagine I was in a deep slumber and when I wake up it would all be over. I woke up and it was still here. Here with me. I waited and waited. I was the first to reach Emarald Hotel :). Eagerness mixed with anxiousness toped up with anticipation. Being there first would give me time to read and gauge every person that walked through the lobby. Me being me. Being a not so vocal person, I love reading character and personality. And so I positioned myself to watch, observe and read as each competition swayed in the lobby. I noted interesting observations :).

I watched each and every finalist as they trooped into the hotel lobby. Each one had a unique style that defined them. The excitement and anxiety smelled like fresh blood. Armed with their back packs and pulling their suitcases everyone was in a hurry to leave. Their confidence spoke volumes.

Soon we were en route to Enashipai resort and Spa. I Push the key into the door and it flows open. I am greeted by a magnificent room. My jaw drops.

"Wooh! Breathe taking"

It had a combination of my colors. I felt invited. Went in unpacked and rushed to the conference room where we were to submit our presentations. This is funny because I had it figured out in my head well. As I lay in my bed late into the night all I would think about was my submissions and how I would present it. I was good or so I thought until "Ze phobia" took over and my words and thoughts were washed away to the sea of forgotten. There I am speechless staring far into the distance *laughing so hard*.
My goof. I remembered to name it.

The workshops began. We had all these professional experts from all fields of media take us through the crush course. It was intense and delved deep. The truth of the matter is that I loved the story clinic more than anything. I grasped a whole lot more which I plan to disseminate. Presentations from mentors  inspired me to a new level. I dared to dream.

I met lovely people and made wonderful friends. Had interesting conversations. The finalists were brilliant with promising futures. It was interesting to note that out of the 20 finalists, the females were only five. Yes Five.  Five strong women with different diversities from the same continent enchanted by a common goal: A better Africa.

Boot camp to me was an experience. One I will never forget. I thank the administrators and the panel of judges for having given me this once in a life time chance. Thank you.

Memorable times

Last hour rush. Kenya, Zambia, Liberia, Ghana, Zimbabwe.

Lake Naivasha reporting cruise. Think, Discuss, Create was more like it. The best news is that this day I overcame my phobia for water.

In remembrance, Memories are made of this. It was time to say goodbye after 5 days of intense training.

Wishing all the finalists the best in their story development. It was a pleasure meeting great and wonderful people like you.
Thank you African Challenge Story.
MiMi

Relationships Door Mats

Taking time off my busy schedule just to feel my blog once again!!

I miss you blog, In between the loads of work and the writing I missed sharing my thoughts with you and just let you know that you are still my best friend. Even Facebook could never replace you my bossom friend.

Adele inspires me to write. Rolling in the deep! This chic has an amazing story. Inspires me to the bone. people may look down upon you but the can not extract the gold that is buried deep within you. Back to Adele as her music glares full blast on my headphones. Can help nodding my head and singing on top of my bad voice. I swear I have a bad voice, A machine to piss my nosy neighbor off.

I hate relationship doormats!! those women who suck to a man who barely notices them beyond the bed or the bank. These women suck up to every word that the men unleash and have made it a mission to please them.

"I am loosing weight because Thomas said........" Relationship doormat!
"I put this hairstyle because Thomas thinks........." Relationship doormat!
"I will have to meet up with my girls later because........." Relationship doormat!!

Some of my friends think that am a cold bitch but I think am a just  realist, Why cant I make my hair for me and feel pretty, Must he complement me for me to know I look good? Cant I just loose weight because I need to fit in that black velvety dress because I have a date with my girlfriend, Cant I just cancel on him because he asked me for dinner late  and I had already scheduled with my friend?  Why cant I say no to him??  Because you are a relationship door mat.

Some women make  me wonder. He will never cancel a football match to be with her nor an XBox game with the boys. He never even mentions you to his friend while you cant even have an earnest conversation with your girlfriends without the "Me and My guy shit"
Its about time you quit being relationship doormats.

• Be your own person, people have real high opinion for such people. 
• Never cancel a date with your girlfriends for a dude, remember men are seasonal, girlfriend are forever.
• Know when to out and let go.
• Dont hang on to a relationship that is long dead. 

The Bitter Option?? Sufferingcom

 It doesn't cost anything to keep a customer happy. A happy customer brings in good returns but that is just the opposite with Safaricom Kenya Ltd. I have tried to be patient hoping but this situation is spiraling out of control. Maybe most of you don't have a problem or are least bit concerned but I am. Communication is key to the growth of any institution and when Safaricom are denying their customers just that????? what is there to be said? Safaricom being with the largest number of mobile subscribers and one of the most successful companies getting billions in profit, I don't understand how such a company can keep a customer on hold for three hours claiming all their agentts are currently busy. That is the least bit of our concerns. I want to speak to a customer care I get one. If they are not enough then hire more. Maybe most of you are not bothered by this, but I am. I speak for that woman and amn in the village who has no other form of media to get help from the customer care desk when they rightly need it. I think we deserve to be treated with a little more respect from the customer care agents who put clients on hold.

I have never been patient enough to hold on when the automative voice suggests that because I am that impatient but today I decided that I would hold no matter what. So I held the call. i put it on loud speaker and began to play a blocked on my cell. After some time I realize I have been holding for a while now. I ignore that fact and keep holding. I dial 234 and I am told the same thing. "All the customer care agents are currently busy" I keep swapping the calls to see which one would be picked but none is. I am bothered by Safaricom's lack of courtesy. I was put on hold for three hours and it would have been more if I had not decided to end the call and write this blog. I think this is unethical and uncalled of. Switch subscribers if you are disgruntled *Bobby Collimore* is probably thinking. But the question is what if we all migrate? I am not the only disgruntled customer in this side of the sahara. Thre are so many of them out there without a platform to vent their anger and frustrations for the uncaring customer care agents of Sufferingcom. We undergo such sufferings while they are busy in some of their best social media sites chatting empty nothings with the people they have just met on the social media and no nothing about at the expense of a vital and critical customer who pays their salary.  Here some of the rules when it comes customer care service that sufferingcom hasn't taught its agents :-

• Sha

1. Accessibility

Your organization should be easy to approach. This goes from excellent customer service by phone to providing enough parking spots and flexible opening hours.

2. Reliability

Reliability means that the customer can count on the product or service and the effectiveness of your actions. The product or service should be perfect from the first time and promises must be kept.

3. Proactivity

The customer expects the salesperson to take the initiative and react as quickly as possible. Time counts!

4. Courtesy

Politeness and courtesy have everything to do with respect for the customer, good manners and consideration.

5. Competence

A.k.a. the required skills and knowledge. This counts for every person involved in the project (salesperson, project manager, administrative staff,…).

6. Communication

Smooth communication means that you should not only listen to the customer, but also speak their language. Different customers have different backgrounds, different styles. Some situations will be more formal than others, it’s important to be able to distinguish between both.

7. Credibility

A good reputation, positive image and personal approach will give the customer the feeling that you always have their best interest at heart.

8. Presentation

Looks count, this is no different for business. Make sure you are well-groomed and pay attention to image and design, whether it’s in your advertising or letterheads.

9. Security

The customer has nothing to fear. You handle money and data with care.

10. Understanding

Your organization should take the effort to truly understand your customer’s situation and needs. This asks for empathy. No standard products or services, but personalized solutions.

Empty threats!! Some of them may say but we are the power and we are the people.  MOBILIZATION!

Friends Till The End, Even in Death.

I am sitting at the balcony of my room staring deep out of the window. The day is rather calm and peaceful, the atmosphere serene and the sun lay loosely on the clouds. I glance once again at the news paper lying on my bed. I cant help the tear that trickled down my cheeks.It is barely less than two Km from where dark June 10. 2012 took place. I realize its been a sad week for Kenya. My mind wanders momentarily from Saitoti to Ojode. Wonderful Kenyan Citizens that we have been robbed of at the prime of their careers. My mind is full of questions even as I bid them farewell. there is so much unsaid in my heart! So many questions! so many what If's! My my condolences rest with the families. Rest in Peace Hon. George Saitoti. Rest In Peace Hon. Orwa Ojode. Even when the media forgets you after this week, in the hearts of those you touched you shall live forever. you made a difference in the lives of thousands. You changed the story of many and you are admired by most. Even when your constituents elect new leaders, in some way they will never fit your shoes! The people of Ndhiwa and Kajiado North have lost great men and I join them in mourning as they are being laid to rest this weekend. I admired your blissful relationship Hon Saitoti and Hon Ojode. I wish all this Ministers and Mp's learn something from you.There was no tribal factor and party politics and party affiliations between you and this is what leadership constitutes.

Fare thee well till we meet again. As I grew up I realized that one common denominator that we have is death. its inevitable and only God gets to determine. You can control birth but not death. rest in Peace.

Myldongo Press: JUST GOT MY MOJO BACK